How to Work on
Upwork
Some key things to know about
Upwork:
- Marketplace for
hiring freelancers: Upwork's platform allows companies to hire freelancers
for short- or long-term projects in areas like software development,
design, writing, translation, and more.
- Remote work: Work on Upwork is
done slightly by freelancers, removing physical boundaries on hiring talent.
This offers companies contact with freelancers from all over the world.
- Variety of
project types: Upwork
is used to hire freelancers for projects ranging from one-off graphic
design tasks to ongoing contract software development roles. Companies post
jobs describing their needs.
- Screened
professionals:
freelancers on Upwork develop profiles showcasing their skills,
experience, portfolios, and reviews. Freelancers can take skill tests to
verify their abilities. This allows companies to easily find qualified
talent.
- Secure payments: Upwork handles
payments between clients and freelancers, ensuring both sides are
satisfied before funds are released. Payments are predictable and made on
time.
- Workflow tools: The platform provides
collaboration tools like video conferencing, file sharing, task
management, reporting, invoicing, and more to facilitate the
client-freelancer relationship.
In summary, Upwork is the go-to online freelancing website for
companies to connect with and hire qualified remote talent for projects, giving
access to millions of professionals from around the world. The platform handles
payments and provides the tools to make remote collaboration smooth and
effective.
Creating an Upwork Account
To get started on Upwork, you'll first need to create an
account. Here are the steps to sign up for an Upwork profile:
- Go to upwork
website and click on "Sign Up".
- Enter email and make
sure to choose a strong password.
- Once your email is
verified, you can proceed to fill out your profile information. Enter your
full name, country, and time zone.
- You'll also need to
provide some form of ID to verify your identity, such as a passport,
driver's license, or national ID. Upwork needs to validate that you are
who you say you are.
- Optionally, you can
connect your LinkedIn profile to import some information to your Upwork
profile. This can save you time filling out your work history and skills.
- agree to Upwork's
Terms of Service and click Create Account.
And that's it! Your Upwork account is now ready to go. Here are
some tips for setting up a strong profile:
- Use a professional
photo; it's the first thing clients will see.
- Fill out your profile
completely; include your skills, experience, education, etc.
- Take tests to verify
your skills and increase your visibility. Tests are free to take.
- Set up your hourly
rate and job preferences so clients know what to expect.
With your profile set up properly, you'll be ready to start
applying to jobs and connecting with clients on Upwork!
Setting Up Your Upwork Profile
Your Upwork profile is your chance to showcase your skills,
experience, and portfolio to potential clients. A complete, professional
profile is key to standing out and getting hired on Upwork. By using tips given below you can improve your profile:
Add Skills
- Carefully select
skills that align with the type of work you want to do. Choose both hard
skills (like Python and JavaScript) and soft skills (like communication and
time management).
- Get verified in key
skills. This gives you a "Verified" badge that builds trust.
- List all applicable
skills; don't worry about having too many. The more skills you have, the
more opportunities you open up.
Highlight Experience
- Provide a strong
overview summarizing your background and expertise.
- Include all relevant
work experience, especially freelance projects similar to the type of work
you want.
- Emphasize
achievements, not just responsibilities. Quantify results when possible.
Showcase your portfolio.
- Curate 5–10
high-quality samples that demonstrate skills important to clients.
- Include descriptions
explaining your exact role and contributions for each work sample.
- Link to live websites
or GitHub repos if possible; don't just upload static files.
Create a video introduction.
- Record a 1-2 minute
video introducing yourself. Be personable and explain why you're a great
fit for clients' needs.
- Display confidence,
passion, and enthusiasm to make a strong first impression.
- Use a clear,
professional backdrop and high-quality video and audio.
With a polished, comprehensive Upwork profile, you'll look like
an experienced, qualified freelancer and start attracting clients in no time.
Taking skills tests
One of the keys to success on Upwork is passing skills tests
related to your area of expertise. These tests allow you to showcase your
abilities to potential clients.
When you first create your Upwork profile, you'll be prompted to
take an initial general skills test. After that, you can take additional tests
for specific skills like programming languages, design software, writing,
translation, and more. The available tests are extensive.
It's important to set aside time upfront to take tests related
to the jobs you want to pursue. The more tests you pass, the more opportunities
you’ll unlock. Clients often filter potential freelancers by the tests they
pass.
Some tips for taking tests
successfully:
- Review your areas of
expertise and take tests related to those skills. Don't take tests for
skills irrelevant to your work.
- For coding tests,
you'll need to write functioning code. Brush up on the languages and
frameworks you want to test.
- Time yourself when
practicing to get a feel for the time limits. Tests typically last 30–45
minutes.
- Read the questions
carefully. Some tests allow unlimited retries; others have only one
attempt.
- Don't overthink
questions and get stuck. Skip any you're unsure of and return to them
later.
- If you fail on the
first try, use the feedback to understand where to improve. You can retake
most tests after a waiting period.
With tests passed in your specialties, you'll be ready to start
bidding and landing great jobs on Upwork!
Bidding on Jobs
Once
your profile is set up, you can start bidding on jobs that match your skills
and experience. Here are some tips for searching for jobs and submitting
winning bids on Upwork:
Searching for jobs
·
Use the advanced search filters to
narrow down jobs by category, budget, timeframe, location of clients, and more.
This will help surface job listings that are most relevant to you.
·
Search for keywords related to your
expertise and skills.
·
Save job searches to get email
notifications whenever new matches are posted.
·
Check the site daily or set up
email alerts, as newly posted jobs get the most visibility in search.
Bid Strategies
·
Read the job description thoroughly
and highlight the client's requirements and preferences. Modify your offer
exactly to the job.
·
Submit your proposal quickly, as
clients tend to hire among the first applicants. But it takes enough time to
submit a well-written, customized bid.
·
Describe your specific expertise as
it relates to the job, and provide examples of relevant work or client reviews
or testimonials.
·
Outline your availability and
capacity for the project timeline.
·
Mention what makes you the ideal
candidate for this specific job, not just in general. Use the client's language
and reiterate their goals and needs.
·
Keep your proposals concise yet
compelling. Aim for no more than a few paragraphs or bullet points.
·
Offer competitive, yet reasonable
rates based on your experience level and the client's budget range. Consider
offering packaged pricing or discounts for long-term contracts.
Additional Tips
·
Bid on many jobs that interest you,
not just one or two. Your win rate will improve over time as you refine your
process.
·
Don't fully replicate the same bid
for every job. Personalize and modify each one as much as possible.
·
Politely check in, offer additional
information, or propose a call or meeting.
·
Learn from any declines and improve
your profile, portfolio, rates, or bid approach for next time. Getting your
first job can take persistence.
Bidding
strategically is key to landing your first work job and getting hired for more
work over time. With practice, you'll improve at showcasing your fit through
tailored bids.
Working with clients
Once
you start winning jobs on Upwork, you'll begin working with clients to complete
projects remotely. Here are some best practices for working successfully with
Upwork clients:
Communication
·
Discuss expectations upfront
regarding project scope, timeline, deliverables, and payment. Get everything in
writing by sending a detailed proposal.
·
Maintain regular communication with
clients through Upwork's messaging system. Quickly respond to questions and
concerns.
·
If delays come up, proactively
notify the client as soon as possible and make a plan to get back on track.
·
Ask for client feedback and
approval at key milestones. Make sure you're aligned.
Deliverables
·
Provide deliverables in the file
format and style requested by the client.
·
Triple check your work for any
errors before submitting deliverables. Submit high-quality work.
·
Send invoices through Upwork after
delivering each milestone or at the frequency agreed upon.
·
Upload deliverables directly to
Upwork and notify the client by message when they are ready for review.
·
Offer to make reasonable revisions
to the deliverables if the client is not fully satisfied.
·
After the project is complete, ask
the client if they're willing to leave an honest review based on your work.
Following
best practices for communication, deliverables, and reviews will lead to smooth
project execution and happy clients on Upwork. This will help build your
reputation and get more work.
Getting
Paid for Upwork
One
of the most important aspects of working on work is getting paid for your work.
Upwork offers both hourly and fixed-price payment options to accommodate
different types of projects and client needs.
Hourly
Pricing
With
hourly pricing, freelancers are paid based on the number of hours worked at
their set hourly rate. Hourly contracts allow for more flexibility for ongoing
or undefined projects.
To
get paid hourly on Upwork:
·
Set your hourly rate. You can
change this rate later.
·
For hourly contracts, record your
work sessions in the Upwork Work Diary. This tracks your times.
·
Get client approval in your work
diary before getting paid.
·
Clients are billed weekly for hours
worked. Payments will show up in your Upwork account balance.
The
main benefit of hourly pricing is that you get paid for every hour worked at
your set rate. Just be sure to accurately track hours with the work diary.
Fixed-price
projects
For
fixed-price contracts, you bid on projects with a set total price. This pricing
works well for defined-scope projects.
To
get paid for fixed-priced work:
·
Submit a project bid outlining the
scope of work, timeline, and total price.
·
If your bid is accepted, complete
milestones tied to partial payments.
·
Request payment once project milestones
or deliverables are complete.
·
The total payment is released and
transferred once the client approves the final delivery.
Fixed-priced
projects allow you to get the full quoted amount but require accurately scoping
projects upfront. Define milestones to avoid payment delays.
Payment Methods
Upwork
offers a few different payment methods:
·
Direct to the Bank: Get funds deposited
into your bank account, usually within 5 days of the request. A small fee
applies.
·
PayPal: Instant
transfers, but PayPal fees apply.
·
Direct Deposit: Free US transfers
that arrive within a few industry days.
Be
sure to set up your payment method to avoid delays in getting paid for work
completed.
Tips for Getting Paid
·
Keep a vulnerable message
with users during the job.
·
Deliver high-quality work
and meet all defined milestones.
·
Request payments promptly
when work is complete.
·
Use Upwork's payment
protection for larger contracts.
Tracking hours, meeting deliverables, and requesting payments
promptly will help ensure you get paid for work on upwork. Both hourly and
fixed pricing models have their pros and cons.
Receiving Reviews
Reviews are an important part of establishing your reputation
and credibility on Upwork. As you complete projects, make sure to request
feedback from your clients.
To request a review, simply click on the specific contract for
the completed project. Then select "Request Review." You'll be able
to leave a more personalized message if you want.
It's important not to be pushy when requesting reviews. Be
polite and explain how much you appreciate their feedback. Positive reviews
will help you stand out and gain more industry.
When you receive a review, always respond professionally. Thank
the customer for taking the time to deliver a response. If the review is
critical, don't get defensive. Take the criticism constructively and focus on
improving for your next project.
Receiving lots of good reviews will increase your rank in
Upwork's search results. It shows prospective clients that you provide quality
work and are easy to work with. Over time, reviews really add up and can take
your freelancing career to the next level.
So stay focused on delivering excellent service for clients.
Then kindly ask for reviews once projects are complete. This will steadily
build your reputation on Upwork.
Rising in the ranks
As you complete more jobs and receive positive feedback on
Upwork, you'll improve your profile and climb the ranks, making you more
visible to potential new clients. Some of the key milestones are:
Top Rated
Top Rated is Upwork's highest distinction, awarded to
freelancers who consistently deliver outstanding work and maintain superb
client satisfaction. Less than 10% of freelancers on Upwork achieve top-rated
status. To qualify, you'll need:
·
At least $1,000 in
lifetime billings
·
At least three clients
who have spent over $500
·
No contract violations,
suspensions, or other issues in the last 12 months
Achieving top-rated status provides several benefits, including
prominent visibility in Upwork's talent searches and access to more invites and
opportunities. Clients love hiring top-rated freelancers for their proven track
record.
Rising Talent
Rising Talent is Upwork's program for new freelancers who are
building their profile and reputation on the platform. To qualify, you'll need:
·
At least two completed
jobs with 5-star feedback
·
Availability is set at
least 30 hours per week.
Rising talent gives you access to training resources and helps
you get noticed by highlighting your profile. It's a great way to gain momentum
as a new freelancer on Upwork.
Badges
As you gain expertise in your field, you can take skills tests
on Upwork to earn badge credentials for your profile. Badges act as verified
signals to clients about your capabilities. Some of the most popular badge
categories include programming languages, software platforms, creative skills,
industry services, and more. The more relevant badges you earn, the more
opportunities you can unlock.
Tips for success
Upwork can be a great place to find freelance work, but you'll
need to put in some effort to stand out and succeed. Here are some tips:
- Build a strong
profile.
This is your first impression on clients, so make sure your profile is
complete, professional, and highlights your skills. Include a good photo,
a description of your experience, portfolio samples if applicable, and
skills tests to verify your abilities.
- Bid
competitively.
Look at the client's budget and other freelancer bids before making your
own bid. You want to be competitive but not undersell yourself. Consider
the effort required and your level of experience.
- Communicate
professionally.
Always be polite, follow up promptly, meet deadlines, and manage client
expectations. This builds trust and positive reviews.
- Deliver great
work.
Do
your best work on every job, no matter how small. Exceeding expectations
and having happy clients is key to success on Upwork.
- Limit inactive
time.
Set your status to "Available" when you can actively work on
projects. Taking too much inactive time can negatively impact your
visibility in search results.
- Avoid scope
creep. Be very clear about
the requirements before starting work. Get added scope or changes approved
in writing before billing extra hours.
- Track time
accurately. Track
time accurately and bill all hours worked using Upwork's tracker. Do not
estimate or round hours, as this is against policy.
- Learn from
feedback. If
you receive any low ratings, thoroughly read the feedback and learn from
it. Improve on any weaknesses mentioned.
Follow these tips, and you'll be on your way to thriving on
Upwork!
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